Long and Short of It: Online Conversations and the Sales Cycle

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daniel hindin

daniel hindin

Guest post by Daniel Hindin, Community Manager of Spin Sucks at Arment Dietrich.

Over the last couple of weeks, Jon and I have engaged in some friendly debate about conversation versus SEO as it applies to business blogging. After a couple of go-rounds on Spin Sucks and here at Jontus Media, Jon had really gotten me thinking. So when he asked me to guest post, I jumped at the opportunity to dig deeper.

I work as a community manager for a blog, so I’m naturally drawn to the conversational possibilities of online content. It’s clear from his writing on this blog, as well as his frequency of interaction on other industry blogs, that Jon appreciates conversation, too. But we both blog for business purposes, so while conversation is nice, both of our livelihoods ultimately depend on the generation of new business.

So, can conversation generate new business? Of course it can. Why do we attend networking events? To generate new business. What do we do at networking events? Engage in conversation.

That said, conversational selling is usually subject to a long sales cycle. At a networking event, you’re likely to meet people who might be interested in hiring you or buying your product, but it’s not likely that their need is immediate. They’re not in buying mode; they’re in networking mode. And maybe they’re really just there for the chatty company and free food!

The quickest sales cycle is going to happen when you come across people in buying mode. These days, when people start preparing to make a significant purchase, they’re likely to spend some quality time with their good friend Google. [Read more...]

You Need Content, Not Just a Custom WordPress Theme

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If you’re a business and just landed here looking for help with WordPress themes stop for a second. And read this post! I dare you!

Although you might be set on investing in a cool design for your business blog or website, there’s one thing you need to remember before you hire a designer: a website without implicitly meaningful content, is like a store without stock. Seriously.

white elephantAs content marketers at Jontus Media we usually get to talk to businesses who already have a website. Maybe they’re generating stacks of traffic to their site from a (rather expensive) pay-per-click campaign and not getting enough conversions or wondering why no one contacts them for a quote despite having just spent BIG MONEY on a really cool website design.

It’s at that stage that we enter the frame and look at their site, assessing how their current content is working (or not). We then show them that you need great online content to not only drive visitors to your site but also engage them.

This is particularly true of the B2B market where the sales process is typically more drawn out. You have to work hard to convince visitors to your site that you’re the go-to company they’re looking for.

Boring, run of the mill, text filled with stacks of weasel words like “best practice” and “cutting edge” just comes across as blah blah blah to real humans. And you know you don’t read that stuff either! [Read more...]

Google Wave & B2B Marketing

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google_wave_logoWe were really excited at Jontus Media when we first heard about Google Wave. That video on YouTube blew us away and we imagined Google would be taking online communications to the next level, making it easier to collaborate over the web.

We got our invites really early on and gave it a whirl, trying it first out as a collaborative note-taking space at a Stockholm conference.

But as we tried to get our heads around it, it quickly became apparent that the product itself just wasn’t what we were looking for. After looking at other options we settled on Basecamp, which makes working as a virtual agency a blast, and haven’t looked back.

Google Wave – A Marketing Lesson

As you might have heard, Google put the final nail in the Wave coffin announcing that it was killing it earlier this week. I must admit it came as a bit of a surprise given the resources that had been put into building the Wave brand.

It was supposed to radically change the way we communicate online: Email 2.0 for millennials and other interested parties.

But after all the publicity, the hype and the interest generated around the product – people were paying for beta invites on Ebay, for goodness sake!– Google didn’t follow through.

Development seemed to stall despite the release of a few Wave templates; and it didn’t play nicely with Google Docs.

And then Google really shot themselves in the foot by releasing another highly promoted online communications tool: Google Buz.
[Read more...]

Creative Approaches to B2B Marketing

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I‘m a firm believer in creative online content. The kind of content that makes you stop and soak it in for a moment – like the Old Spice videos. Or a Seth Godin E-book.

creative content

Go on, get creative!

If you’re working in the B2B sector and looking to marketing your services or products online you need to embrace creativity if your content marketing is going to dazzle and increase sales.

Content is King, But Creativity is Queen

I don’t mean that you should put creativity or razzmatazz ahead of substance; getting your key value proposition across is essential. Nevertheless, the creativity that underscores a piece of online content is an important part of the marketing process. The Net has all but replaced TV as the go-to medium but text alone is losing some of its sparkle; in the last two years video and audio have begun to feel just as natural on the Net. After all, there’s a reason YouTube is the number 2 search engine on the planet!

Creative Strategies

With the Net increasingly the domain of mixed (or multi) media, content marketing strategies have had to change. Getting traffic to your website isn’t just a matter of great writing. It’s also about search engine optimization, participation across social media channels, and building communities of engagement.

Throwing money at a project isn’t the be all and end all of strategy. Sure, large companies may be able to throw money at creative teams in the pursuit of standout content, but that doesn’t always ensure success. Just ask Cisco. They aped the Old Spice campaign and no one seemed to notice. [Read more...]

The Who, Where, Why, What Social Media Marketing Ebook

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If you’re a small-to-medium sized business and not sure about social media marketing, here’s a simply put explanation of the who, where, why, what of social media. Enjoy.

Download the Ebook on Scribd.