This One Slip Could Cost You Big Time

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Do you like your company name? The name of your blog? Your podcast? YouTube channel?

If not, why not? And how come?

I personally don’t like what I ended up calling my podcast: the Online Marketing & Communications Podcast. Too many people seem to be looking for the “How to make money online – Quick Fix” instead of what I’ve got to offer.

Maybe I should have gone with something more realistic: “The Small Business Digital Marketing Mix” or something similar?

It’s too late now, though because it’s not easy to change something when you’ve started. Especially if you’ve got a stack of episodes already published.

Sure, I could bite the bullet and relaunch; however, iTunes isn’t so fond of name changes. And then there’s the effect of rebranding on the folks that already subscribe.

The Moral of the Story

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It’s Time to Wake Up and Smell the Social Roses

Speed

Ferris Bueller once said, “Life moves pretty fast. If you don’t stop and look around once in a while, you could miss it.”

The same goes for online marketing. Are even managing to keep up with the small changes?

Strategies to Manage

There’s a rapidity to online marketing and communication strategies that’s increasingly hard to keep up with even for those of us who’re actively involved on a daily basis. For example, if you’re a small business handling a fairly active Twitter stream like me, your email might have been overloaded by notifications from Twitter that so-and-so has just mentioned you, another so-and-so if now following you, oh, and by the way Twitter have just purchased TweetDeck.

Of course you probably know that you can go into your Twitter settings and turn off email notifications, but doing so will take a couple minutes of your time. If you’re not too busy responding to the stream invading your inbox.

Clearly, you need to take a moment to seize back control of your inbox. My tip is to use a mail rule to syphon off all those Twitter messages into a separate folder that can be dealt with later in the day.

Strategies to Connect

New tools also seem to crop up continually. As I mentioned in my podcast interview with Leo Widrich earlier in the week, Buffer is a great way of adding a different strategy to your business’s Twitter presence; you can easily schedule tweets to appear throughout the day.

Hootsuite also allows scheduling, and is great for those Tweets that initiate conversations but Buffer works best at scheduling a link to something of interest on the web, whether it’s on your own site or someone else’s. In contrast, I find that Hootsuite is perfect for starting a conversation with someone you know is likely to be online later in the day – especially if you’re working in different time zones.

Embracing Creativity

For me the biggest change to online marketing though is the rapid move towards creativity. [Read more...]

Why Old Spice Got it Right But I Didn’t

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I so enjoyed the playful ads that Old Spice came out with last year, including the social media responses cross posted on YouTube. Although I haven’t gone out and bought Old Spice since they appeared – I’ve not seen it on sale here in Sweden – my perception of the brand has changed massively. I associate them with fun and playfulness.

Although this was obviously an expensive campaign to run, and one that actually included a Super Bowl ad, there’s something in it that even the smallest of businesses could appreciate: having fun!

When Was the Last Time Your Marketing Made Someone Laugh?

I know I’m a pretty intense blogger; I don’t crack jokes on my site unfortunately. Even so I recognize that one of the things that I miss in my marketing and blogging is a big sense of humour. Sure, I guess I can be amusing in real life, but on the blog I’ve never really gone for humour. It just doesn’t fit with what I’m trying to do, I suppose.

The podcast I make for / with Karen Wild (The Wildpaw Dog Podcast) is funnier than Jontus Media. We’ve even got tweets from tweeps commenting on the humour, the playful banter on the shows. But when it comes to my own podcast I tend to go for the more educational tone rather than trying to be whacky or funny. Any humour that enters the shows is pretty unintentional. Alas. [Read more...]

Online Communications Consulting

If you’re not getting the right message across to the people that matter – whether it’s customers, potential clients or colleagues – you might want to take a look at the way you’re communicating.

Communication is a massive part of daily business, but what with the rapid pace at which things are changing online, you might be missing the opportunity to communicate effectively with the people that matter if you aren’t making the most out of the tools that are available online.

Blogs

I’m a massive believer in the value business blogs can bring to your strategic communications.

Over the years, I’ve witnessed firsthand how they can:

  • generate regular traffic to your website
  • improve how you perform in Google search results because they’re pretty much SEO-friendly – straight out of the box
  • help show customers who you and what you do
  • give you a channel that’s easily helps you publish and promote text, video and pictures
  • enable you to communicate directly with customers through comments
  • make crisis management easier

If you’re looking to find out more about business blogging as a communications strategy, please download my free ebook.

Also, check out my 10 Essential Posts for Business Bloggers or Six Must Haves for Business Bloggers
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